Check the frequenty asked questions below for the common inquiries.
Additional questions or concerns? Please fill out the contact form at the bottom of the page.
Frequently Asked Questions
♥ What if I need to change my order?
We process orders quickly, but we’ll do our best to accommodate any changes to your order. Please send an email to email@example.com and put ‘URGENT CHANGE ORDER’ in the email subject line. While we can’t guarantee we will be able to change it before it ships (our warehouse works really fast!), we will certainly try to help you!
♥ When will I get my order?
We strive to ship all orders as soon as possible at the best shipping rates available. Orders are processed and shipped during normal business hours, Monday through Fridays only. Orders received before 1 PM EST are processed the same day. Orders placed after 1 PM EST are processed on the following business day. A shipping confirmation email with tracking details will be sent to you on the day your order is shipped. Domestic and international shipping time frames will vary depending on address and shipment method select.
♥ What’s the status of my order?
Please send an email to firstname.lastname@example.org, and we'd be glad to check on the order for you.
♥ Will I receive a tracking number when my order ships?
♥ Can I expedite the shipping on my order?
Yes, that is an option we offer our customers.
For questions about expedited fees and timeliness, please contact our customer service email: email@example.com.
♥ Do you ship internationally?
Great news! We offer international shipping to many countries around the globe.
Still have questions about ordering and shipping?
Feel free to email us at anytime at firstname.lastname@example.org for individual consumer orders. We are here to help!